CASINO SHARE QUESTION

**Moderator**

Roxy42, Hi! The contest credits count as bonus too in an average,
maybe that is putting you over the edge!

I thought the last sentace was an assurance for the future, not
about the past.. but maybe I took it wrong.

Posted:26.06.2009, 16:01

Speaking of casinoshare group bonuses...

I only get 15% at CasinoShare.
That has been the norm for the past year and a half for me...no more, no
less.
Mostly, I end up playing at Mondial, instead of Share.
Mondial was giving me 30% for the longest time.
However, I have just noticed that it is now, 20% for the weekend.

If I don't play for a long time, they will usually send some sort of Huge
offer on my next deposit.

That is why I like Red Flush, so much better, now.
It seems like my overall loyalty status does not change whether I play
more or less.
AND, if ever a problem... I contact Alex the Mgr., and he is quick to
respond.
All of their support team seems to be on the ball and eager to help.

**Moderator**

voodookitty, Yes but Red Flush does some scandulous things to affiliates... I do not trust them one bit.

Posted:26.06.2009, 16:12

Really?
That's not good.

They have just always been good to me, as player... since Day #1 that they opened.

Posted:28.07.2009, 10:11

Well TDTAT here I am again....the last withdraw took until the 29th to finally hit Quicktender and even after your post there was actually another issue that they apologized up and down for, but they paid so I just didn't post again. (their apology for the inconvenience was $25)

They emailed me a few days after that...my loyalty bonus went from 15% down to 5%, so I pretty much said forget it

Then I got a weekend bonus for 40% and so I deposited $30 and gave it a shot...I won a royal and did a withdrawal for $2,530

Now yesterday I called just to make sure all was ok because the usual Monday quicktender excitement wasn't there. They told me it was paid, then they told me that it was released and I would have it by Friday, then they told me Wednesday but maybe Friday. Christian told me that they paid it but that quicktender was slow so call them. Now today I was told it was "released" from the Casino and evidently I needed to call quicktender.
He also asked Vera his Supervisor (whom I just dread being involved because she does ABSOLUTELY NOTHING FOR ME EVER), and he came back and said..."Vera said the same thing I said, we released it, call Quicktender".

Look, I called just to make sure all was okay, and not to badger them, and again with the same cra_! Who do I contact there that actually gives a SHI_!
They act like they lost the withdrawal and don't care.

I know they will pay but just like the last time, you can tell that there is a problem and until I push it far enough no one wants to do a thing to do anything about it. Same run a round. And quite frankly, I don't want to wait two weeks to be paid

Who should I contact besides VERA

**Moderator**

sammy, Hello! Congrats and sorry! Contact Mario <[email protected]>

He will help. You can not "call" quicktender anyway.

You can only email them.

Posted:28.07.2009, 10:28

thanks for the info

i really do appreciate it

I knew I couldn't call them, that's why I was so frustrated.

but I did email them

**Moderator**

sammy, If Mario does not get it taken care of today, let me know.