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Age: 70
Joined: 10 Jun 2006
Posts: 1222
Likes: 45
Location: WV
1720003.00 NLN Dollars
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Age: 59
Joined: 24 Feb 2005
Posts: 1150
Likes: 37
112530.00 NLN Dollars
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This is too funny you're going to laugh although I was completely embarassed. You see I was depositing into my account one evening using a prepaid visa that I load locally in my home town. I deposited a total of $65 to my brand new intertops acct. without a glitch. On this particular evening I was depositing another $25 all was going well when I received a message stating that my transaction would be verified later and i would be notified when it went through.
This was different I never received that message ever before this night. Disappointed I went to bed waiting for my deposit to be verified. 2 days had passed when I finally emailed Intertops and asked what was taking so long? A very positive email came back from Intertops Customer service stating I had played through the deposit and no funds were due my account. Ok sounds good except I hadn't played the $25 deposit that I was anxiously awaiting a comfirmation on.
I checked the balance of my visa the money wasn't there? So I called Intertops via telephone. Again I was met with the voice of a friendly CS rep. who stated I was due nothing and had played my deposit. Frustrated now, I am upset so I demand some one look into this matter as if my measly $25 would make or break this casino. Where the heck was my deposit money? I ordered the CS rep to check her figures again check my playcheck just find out where my money went!
Well this is a long story so to keep it from being a book, I insisted I had made the deposit (afterall my pre-pay visa balance was 0.00. Over a period of 5 days I spoke to several Intertops employees, not one of the customer service reps I dealt with spoke to me in anger or treated me with disrespect they weren't rude, on the contrary they were completely professional; they just as a matter of fact stuck to the story that I had played through all deposits and was owed nothing. Finally trying to prove them wrong and myself right I emailed Intertops my statements from playcheck and the pre-pay company and basically told them they were stupid asking them why is this so difficult to understand? Then I checked my visa 1 more time and I have never felt so stupid as I did the moment I realized the reload amount I thought I had put on my card never went through to the visa so of course my deposit could never be verified so my balance never changed, and the special reload pin# was still valid. In otherwords They were right I was owed nothing.
Many casinos would have just told me Blah blah blah goodbye and hung up, but not Intertops even though I was wrong they went to great lengths to ease my embarrassment and even gave me a 100 atch on my deposit when it finally did go through. That's my idea of customer service. They have the attitude that the customer is always right even when they are absolutely wrong.
And a note for the staff, they are always generous and proffesional, never a nasty word or a negative comment and are always willing to help and go the extra mile for their customers here in the USA.
You have a loyal player in me..
CS at Intertops is tops!!!
JoAnna aka msfilly
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Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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msfilly, GREAT Review and nice to hear !! 
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Age: 71
Joined: 06 Jun 2006
Posts: 1507
Likes: 57
Location: United States
147435.00 NLN Dollars
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Riverbelle, one of the BelleRock Entertainment Group is a great Microgaming Casino. It is hard to fault a casino that pays withdrawals within 48 hours. It is easy to deposit whether with credit card or web wallets.
Plus they have two great playback options. One is the cashback each month. You receive 1/2 of your accumulated player points in cash back each month. If you have 5000 points you will receive $25.00 in fully cashable money to play with. They also have an online auction where in addition to cashback points you will receive auction points to bid on items. Not cheesy junk either. I won the bid on a diamond bracelet, took it to appraiser and it was exactly what they advertised, white gold with real diamonds.
They also offer lots of slot tournaments, some free some not, but all fun.
So if you want to try something different, try Riverbelle.
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Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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anniemac, THANKS!!!
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Last edited by TDTAT on 19.08.2007, 17:25; edited 1 time in total
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Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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« HighContent » wrote: SlotoCash is my favorit Rival, the games are funny and the with minimal deposits winnings are available.
they have nice Bonuses every week.
« ladyrox » wrote: SLOTOCASH casino is a great casino to play at. From the very beginning I have received the most courteous customer service. The first time I played I had so much fun! Slots are my favorite and SLOTOCASH has the best slots ever! I hit my first “free 100 spins” playing CLEOPATRA’S COINS for a very nice win! I enjoyed playing so much I decided to join their VIP club. They processed my club membership with lightening speed. Now I can enjoy great rewards.
I have contacted their live customer service representative; they respond quickly, no delays. My issue was resolved just as quickly. I really get the impression that they care that I have a good experience at their casino, and I do every time! Depositing at SLOTOCASH was quick and easy, they offered great sign on bonus’ 100% and many other bonus' that just keep coming! Bonus' are credited immediately after I deposit. I feel very comfortable playing at SLOTOCASH and even more comfortable about depositing there
THANKS FOR THE GREAT REVIEWS!! 
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Age: 59
Joined: 24 Feb 2005
Posts: 1150
Likes: 37
112530.00 NLN Dollars
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WOW alot of great reviews it just goes to show that NoLuckers know where the gaming is good!!!
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Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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« msfilly » wrote: WOW alot of great reviews it just goes to show that NoLuckers know where the gaming is good!!!
YES WE DO!!! 
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Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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Age: 61
Joined: 11 Sep 2006
Posts: 1201
Likes: 14
Location: Moore Haven
103947.00 NLN Dollars
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I would like to tell you a little about m experience with Pantasia. I have never played at Pantasia until I joined No Luck Needed. Although I have not cashed out, I had a wonderful time playing there; I’m new here so I will look forward to cashing out one day. The customer service is out of this world, they truly treat you like a real VIP! Their weekly and monthly bonuses are like no other casinos. Plus there is no maximum withdraw and you can cash out your bonuses. I can’t ask for more, they are truly very special. A place you can kick back and relax after a hard day at work!
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Joined: 12 Oct 2006
Posts: 312
Likes: 8
36529.00 NLN Dollars
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wtg blove.what a great contest.it's nice to hear real experiences at casino's
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Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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« Roxy42 » wrote: I would like to tell you a little about m experience with Pantasia. I have never played at Pantasia until I joined No Luck Needed. Although I have not cashed out, I had a wonderful time playing there; I’m new here so I will look forward to cashing out one day. The customer service is out of this world, they truly treat you like a real VIP! Their weekly and monthly bonuses are like no other casinos. Plus there is no maximum withdraw and you can cash out your bonuses. I can’t ask for more, they are truly very special. A place you can kick back and relax after a hard day at work!
Thanks for the great review!!!
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Joined: 12 Oct 2006
Posts: 502
Likes: 31
Location: HERE FOR NOW...LATER ???
324770.00 NLN Dollars
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HOWDY DOODY ALL,
MY FAV. CASINO "GROUP" IS THE FORTUNE LOUNGE. THEY HAVE MANY GOOD CASINOS TO CHOOSE FROM. VEGAS PALMS, 7 SULTANS, PLATINUM PLAY AS WELL AS OTHERS. I HAVE FOUND THEM TO BE HONEST, FAIR AND QUICK ON THE PAY-OUT, WHICH I FIND TO BE VERY IMPORTANT!
THE GAMES AT ALL THEIR CASINOS ARE MORE OR LESS THE SAME BUT I HAVE ACCOUNTS AT MOST IF NOT ALL SO IF MY LUCK ISN'T "LUCKY" AT ONE OF THE SITES, I GO TO ANOTHER AND MORE TIMES THEN NOT, I WIN!
NO MATTER WHICH OF THE CASINOS YOU CHOOSE, MAKE SURE TO OPEN AN ACCOUNT AT THEIR "VIP" SITE. THERE YOU CAN PLAY WEEKLY GAMES...TO WIN FREE MONEY, CHANGE YOUR LOYALTY POINTS OVER TO CASH AND WHEN IN NEED....YOU CAN CONTACT "LIVE CHAT" VIA THEM. THIS I HAVE FOUND TOP BE A GOOD THING WHENEVER YOU HAVE QUESTIONS OR WANT SOMETHING AS THEY "OVER SEE" OR "MANAGE" ALL THEIR SITES.
WHEN I WAS BROKE, I CONTACTED AND ASKED FOR A FREEBIE (MORE THEN ONCE!) AND WAS GIVEN FROM $25-$50 IN NOT JUST ONE ACCOUNT BUT IN ALL OF THE CASINOS I HAD ACCOUNTS AT. THEY HAVE SENT ME BIRTHDAY MONEY >>EVERY YEAR<< EVEN WHEN I HADN'T PLAYED WITH THEM FOR A LONG TIME!
I THINK THEY ARE TOPS! THE BONUS OFFERS THEY GIVE ARE WONDERFUL TOO! NEW SIGN-UPS AT 7 SULTANS GET $300 FREE...WHEN THAT WASN'T GOING IT WAS 50 FREE SPINS (WHICH CAME TO $150.00)
THE OTHER CASINOS OFFER SOME VERY GOOD FREEBIES FOR NEWBIES TOO!
THE FORTUNE LOUNGE CASINOS ..... A GOOD PLACE TO PLAY, WITH GOOD PEOPLE AND GOOD BONUSES.
WELL WORTH CHECKING OUT!
HOPE YOU HAVE AS MUCH FUN AND WIN AS BIG AS I HAVE THEIR!
GOOD LUCK AND REMEMBER...ALWAYS CASH OUT SOME OF YOUR WINNINGS WHILE YOU PLAY. YOU CAN ALWAYS REDEPOSIT OR CHANGE YOUR WITHDRAWL AMOUNT. HAVE FUN BUT....LEAVE A WINNER!
....
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| (No subject) |
Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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PAMNDAVE, THANKS!! EXCELLENT Review PAM!!!
Good luck in the contest!! 
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| (No subject) |
Age: 59
Joined: 24 Feb 2005
Posts: 1150
Likes: 37
112530.00 NLN Dollars
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I would be remiss if I didn't give some Kudos to the Rival group There are not many Casinos out there for us (the US) to play at anymore so to be Cut off by an entire group of casinos wasn't so great. They closed all of my accounts for reasons I still don't know. Recently though I signed up an Mayan Fortune acct and when they accepted me all my accts with Rival were reopened. Not only am I a member but was offered VIP status shortly there after the opening of my accts. I have deposited and made withdraws their CS is some of best on the internet I am so glad to be a Rival gambler. Thank You Rival gaming for a second chance. I can't think of another group that does that and that makes them ACES in my book!!!
Last edited by msfilly on 22.08.2007, 08:04; edited 1 time in total
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AND 
