VIP cashback at SimonSays UPDATE (CREDITED! GOOD LUCK!)

**Moderator**

Hello everyone! Kendra at SimonSays asked me
to update you on the VIP Cashback. They are still
working on the reporting problem so they can credit accounts.
Thanks for your patience everyone!

From Kendra:
I am STILL waiting to hear about the Cash Back problem.
I did receive an email today from support saying that they are
working hard to resolve it but they still aren't sure what the
problem is.

Would you mind making a post on your forum letting the players know?
That way I know for sure they will get an update.

I am really sorry that this is taking so long. I do send emails daily
for an update so as soon as I know I will let you know.

Ill talk to you soon!

Kendra

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**Moderator**

I will post here as soon as I have more information

Posted:09.04.2008, 22:13

thanks tawnia for your work

kisssssss

**Moderator**

We should have the cashback soon!

From Kendra:

I did receive an email saying that they know what the problem is with the Cashback and they are just testing a solution. Once they confirm that it is fixed they will let me know.

Posted:10.04.2008, 12:57

Oh I hope to get it soon.... Want to play... Thanx Kendra and TDTAT for keeping us informed and up to date..

Posted:10.04.2008, 13:03

Thanks for the Update!

**Moderator**

Cashback problem fixed!! Everyone should
see their bonuses in the next day or 2

Hi Tawnia,

Ive received an email saying that the cashback has been fixed. Can you please let your players know?

Kendra

Posted:10.04.2008, 14:18

THANX Kendra your awesome for working so hard for us!! You rockl

and you also TDTAT for checking about it as quick as you did

Posted:10.04.2008, 22:28

im not happy at Simon i email maybee 5 times no respond i deposit everyweek i dont get any bonus from thiscasino i deposit lot since they open im not VIP i email Kendra no respond maybee they dont like my money

**Moderator**

badalik, Hello! I have posted MANY TIMES IF you do not
get a response then your emails may be blocked or delayed,
so go to LIVE CHAT! I promise Kendra would not ignore your emails

I know for a FACT: If Kendra Did not respond she did not get your email.
Maybe you are using the wrong email, USE: ....

Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.

or ....

Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.

Put Kendra in the subject line.

SimonSays DOES NOT IGNORE PLAYERS.. MAKE SURE You are using the correct email.. Last time we had this problem the player was NOT using
the correct email address! THEY ALSO HAVE LIVE CHAT,
you can go to live chat and explain your problem and tell them
to have Kendra contact you.

(EDIT UPDATE: They responded on March 30 and April 5th,
the emails must be getting blocked or delayed.
check your personal messages

)

**Moderator**

Everyone should have their cashback by tomorrow night

Posted:11.04.2008, 18:58

TY so much TDTAT for all your hard work with this. Im looking forward to
playing my cashback!

Posted:12.04.2008, 09:34

I just checked my account and the cashback was there. Glad they got things fixed. Thanks Simon.

Posted:12.04.2008, 09:35

WANTED TO LET YOU KNOW CHECK YOUR PROMO BOXES I DIDN"T GET AN EMAIL BUT MY CASH BACK WAS THERE!!!!!!!!!!!!!!!!!!!!!

**Moderator**