US Blackjack | new online casino | $20 no deposit bonus

Posted:23.03.2009, 10:53

This happened to me several times while playing there. (I never hit anything as big, though!)

**Moderator**

Right but I am not sure you hit the progressive if you are betting .65 Cents.
Like in the Rival progressive slots, you have to bet maximum or you can not hit the maximum prize which would be the progressive jackpot.

I think it is Like in Las Vegas... bet max to hit the progressive jackpot..

Posted:23.03.2009, 13:37

That is just like any casino, you have to be betting max bet in order win the progressive jack pot.
You can't win the jackpot by betting .65 cents.

Posted:23.03.2009, 13:43

ok i though that might be the case but it shoud pay somthing,

Posted:23.03.2009, 14:33

mona2nite, did you double check the paytable? I know I was playing max coins and really did not receive credit for several spins. Be sure to check the paytable to see if you should have been awarded anything.

Posted:23.03.2009, 15:30

hi, i posted a screenshot of the pay table and for the jackpot it states 5 wild symbols combination on max lines wins, to me i think i shoud have won, it says max lines wins, and i was playing max lines at 5 cent per line, it don't say hightest coins on max lines,

**Moderator**

mona2nite, Hi, What do you think you should have won on the spin? The $64,000 progressive?
You were playing the $20 free chip and betting .65 cents?

Posted:23.03.2009, 15:59

hi, yes i think i should have won the 64,000.00 but even if one has to play max money amount to win that it still should have payed somthing, it is a win. and why shouldent it pay at any money amount? all money amounts played on that game puts some amount into the progressive jackpot. also if one has to wager the highest amount of money to win the progressive jackpot thay shoud state that on the game, or if it only pays the progressive on the highest line it should also state that. eather way there shoud be some kind of win for 5 wilds, i mean i got payed for 4 wilds and a candel, so yes i should have got payed for 5 wilds

**Moderator**

mona2nite, I will email them, but I do not know anyone there,
so not sure how far I can get.

You should email them and ask for a manager review and explain and
include the shots in the email.

Posted:23.03.2009, 16:22

thank you tdtat i did send a email and also the screenshot but havent had a responce yet, i also talked to jack again at live support and again got the runaround again, he even tryed to tell me this time that only depositing players can win the progressive jackpot, so i replyed, so becouse im playing on a free chip i cant win the progressive jackpot?, he then replyed i just double checked that and you can win, ( sorry my mistake ) i ask him for the rules of the game and he could not give them to me. somthing is not right with that. its as if he is making up the rules as he goes.all i want is some answers that make sence, becouse the pay table on the game just don't tell you anything. i have played at land base casinos that have progressive jackpots and yes you have to play max to win but if you are playing less then max there is still a pay table that showes the win for the jackpot.

**Moderator**

mona2nite, That is not shocking.. casino support people are usally
not updated on things.. they are just hourly employees who change frequently.

Give a manager a day or 2 to respond and see what they say. You could also go through and read all casino terms and conditions as posted on their site
and take screen shots.

Posted:23.03.2009, 22:50

well here we go again this time not as big a deal but while playing black diamond i hit the bonus but did'nt get the bonus game, again i contacted support and was told by jack ( who is always there it seems ) to take a screenshot and send a email, so i did, here is the screenshot.

Posted:25.03.2009, 01:08

anyone else having problems downloading this casino? It keeps telling me that it is not a valid WIN32 application???????? any suggestions would be appreciated

**Moderator**