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| Unhappy with Slot Capital |
Joined: 03 May 2006
Posts: 5577
Likes: 4211
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I have been a long time player. I "always" played the Rivals. Then became unhappy with the customer service. The old customer service was wonderful, I was on a first name basis with most of them. Then things changed. They are more like robots now, repeating the same pre-programmed messages.
Well, I recently started playing there again. I recently made a withdrawal for 500.00. They only have two withdrawal options (check and wire). I cashed out via check just to complete the withdrawal. I immediately contacted chat to let them know I needed Money Gram (which is what the RTG's do for me) because my bank won't cash the checks. I was advised to send an email which I immediately did.
I noticed the withdrawal was gone from my cashier yesterday (Monday). I didn't want to be a pest so I contacted chat today to get an update. i was told that they "sent" it out yesterday. Now I have to wait for delivery then return it. I am not happy at all as I notified them via chat and email (which I received a return email for) about needing Money Gram.
I have been doing some research. Has anyone "attempted" to cash at Walmart??
Thanks for listening to my rant....ugh
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| (No subject) |
Age: 55
Joined: 28 Apr 2010
Posts: 14919
Likes: 17337
Location: Reno,Nevada
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So sorry RGALP. If walmart will do it , that is great. Congrats on your cashout. 
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| (No subject) |
Joined: 11 Mar 2006
Posts: 101558
Likes: 46883
Location: Gambleville
3096871.10 NLN Dollars
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RGALP, I am sorry that customer service dropped the ball! I don't know anything about walmart's check cashing policy except that I've notcied signs that say they cash government and payroll checks. Who can say what is or is not a payroll check? I suppose you could try it.
If you'd like me to contact a manager on your behalf, just send me a private message with your account number and all the details. Or perhaps I can connect you to a VIP rep who can be more helpful. I've sent a message to my contact person asking for the email address for a manager or VIP rep to assist you directly and I will let you know when I receive an answer.
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| (No subject) |
Age: 49
Joined: 18 Apr 2017
Posts: 13498
Likes: 15976
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Well i hope to hear a good news update hun and gl.
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| (No subject) |
Joined: 11 Mar 2006
Posts: 101558
Likes: 46883
Location: Gambleville
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From what I heard, everything worked out for RGALP.
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| (No subject) |
Joined: 03 May 2006
Posts: 5577
Likes: 4211
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Sorry I should have posted sooner. Thanks to my girl TDTAT, they fixed the problem, apologized, and included a generous free chip. They are back on my Christmas card list!!!!! lol
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| (No subject) |
Joined: 07 Aug 2009
Posts: 2122
Likes: 2790
Location: Georgia
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« RGALP » wrote: Sorry I should have posted sooner. Thanks to my girl TDTAT, they fixed the problem, apologized, and included a generous free chip. They are back on my Christmas card list!!!!! lol
I'm so happy to hear it all worked out for you.
I never play anywhere, where they just have only check and wire transfer withdrawals.
I don't want my bank to have anything to do with my little hobby!
It's great they will do the MoneyGram for, even though it's not a stated withdrawal method! 
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| (No subject) |
Joined: 03 May 2006
Posts: 5577
Likes: 4211
1629264.00 NLN Dollars
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« debidug » wrote: « RGALP » wrote: Sorry I should have posted sooner. Thanks to my girl TDTAT, they fixed the problem, apologized, and included a generous free chip. They are back on my Christmas card list!!!!! lol
I'm so happy to hear it all worked out for you.
I never play anywhere, where they just have only check and wire transfer withdrawals.
I don't want my bank to have anything to do with my little hobby!
It's great they will do the MoneyGram for, even though it's not a stated withdrawal method!
Deb I sooo agree about the bank thing. Rival will not do Money Gram, just check, and wire. Not happy with those options. The RTG's accommodated with Money Gram and now I think it is an option.
I try not to set off flags anywhere so the checks and the wires are not good options for me....
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