SPIN PALACE REDEMPTION??? KEEP AN EYE OUT FOR CD IN THE MAIL

Posted:01.09.2006, 11:31

SO AFTER THE FIASCO OF THE $25 N/D OFFER (THAT WAS BY MAILER INVITE ONLY), I HAD A NOT SO NICE BUT LENGTHY CHAT WITH SPIN PALACE MANAGEMENT. (THRU LIVE CHAT)

(I ACTUALLY TOLD THEM TO !@#$ THEMSEVELVES, AND TO CLOSE OUT ALL OF MY ACCTS EFFECTIVE IMMEDIATELY. I WAS THAT OFFENDED BY THE WAY I WAS TREATED)

I THEN RECIEVED A PHONE CALL THE NEXT DAY. AGAIN APOLOGIZING FOR ANY MISUNDERSTANDINGS. (THE $25 ND PROMO WAS BEING OFFERED BY A MARKETING COMPANY, NOT BY THE CASINO ITSELF)

AND THAT IS WHY IT RAN SO AFOUL. (THEY ASSURED ME IT WOULD NOT HAPPEN AGAIN)

SO AGAIN I ASKED THEM TO CLOSE OUT ALL OF MY ACCTS. (AS A DEPOSITING CUSTOMER, AT THEIR OTHER CASINOS I WAS STILL VERY UPSET, WITH THE POOR CUSTOMER SERVICE,AND EXTREME RUDENESS OF THEIR LIVE CHAT STAFF)

AGAIN APOLOGY NOT ACCEPTED (WHEN I AM A DEPOSITING PLAYER I EXPECT FOR ISSUES TO BE RESOLVED WITHIN A TIMELY MANNER.)

MY TIME IS JUST AS VALUABLE AS ANYONE ELSES.

SO I GET TODAYS MAIL AND......$15 ND OFFER

THEY SENT ME A CD MAILER W/BONUS FOR AN ACCT AT ANY OF THE 3 CASINOS LISTED:

SPIN PALACE
RUBY FORTUNE
MUMMY'S GOLD

OR
POKER333

PREVIOUSLY I HAVE HELD ACCTS AT ALL 4 CHOICES ( I DID FIND IT AMUSING

) I THOUGHT OH NO HERE WE GO AGAIN!!!!!

WHAT ALSO MAKES IT INTERESTING IS THAT I CAN CLAIM THE SIGN UP BONUS AGAIN, ON TOP OF THE $15 ND OFFER

IT IS ONLY GOOD FOR 1 CASINO OF CHOICE (NOT ALL 3, BUT I THOUHT I'D GIVE IT A TRY!!!!!) (LIVE CHAT WASN'T AMUSED THOUGH...LMAO)

IT HAS A 30x PLAYTHROUGH REQUIREMENT

BONUS IS NON-CASHABLE

I'LL LET YOU KNOW, IF ANYTHING COMES OF THIS.

PLEASE POST IF YOU RECIEVE MAILER, AND LET ME KNOW WHAT HAPPENS

QtPizInIt2Win

Posted:01.09.2006, 11:39

i got the money and won 60.00 then they took it back. thanks for imformation

Posted:03.09.2006, 00:29

So i chose to play @ Ruby fortune

The bonus was credited immediately, with an email to follow up

So I played my fave game The Palace Slots

Got it up to $75 and played some of the other games
but put it all back in

Had fun though, spent a few good hours there

125% first deposit bonus

will let you know if i hit something worth mentioning

Much friendlier customer service than Spin Palace!!

QtPizInIt2Win ]

Posted:03.09.2006, 00:49

got the mailer, didnt win anything but had fun

Posted:03.09.2006, 02:25

I like the Spin Palace...a friend of mine got the CD with the $15 promo. That was last week. Hope you will soon have your issues resolved with the casino staff, and win lots of money too!