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PostPosted:07.10.2011, 14:15 Reply with quoteBack to top

sweet48, Well let me know if I can help...
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PostPosted:07.10.2011, 16:59 Reply with quoteBack to top

I received my bonus today, thanks TDTAT you ARE the best! Thanks
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PostPosted:08.10.2011, 13:34 Reply with quoteBack to top

i haven't received it and live chat said i was not affiliated when i know for a fact that i am.....all good though same ol crap i was putting up with at the rival version......
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PostPosted:08.10.2011, 17:11 Reply with quoteBack to top

xenabruno, There is a tracking problem and they are working on it... just give me a few days. No one is being counted as a noluck player and that is why the code is not working, but we should have it fixed soon. Thumbup
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PostPosted:08.10.2011, 18:47 Reply with quoteBack to top

Well I got the $31 and I have deposited twice, once before and once after the bonus and when I tried to redeem a $5 code that I got from "Nick" it say's my account is no longer eligable to receive any bonuses????? I sat on live chat for 45min to find out there is nothing they can do. I have never had an issue with Slotocash and never had my account locked from bonuses. I think they have alot of "bugs" to work out. I think I'll be waiting before I deposit again. Any suggestions? Last edited by Kitzianne on 09.10.2011, 09:01; edited 1 time in total
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PostPosted:09.10.2011, 03:47 Reply with quoteBack to top

i have no luck either Your new Account Name: slotta Sad Sad Sad
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PostPosted:09.10.2011, 07:58 Reply with quoteBack to top

I deposited while I was obviously "not affiliated" with NLN. I hope you receive your commission off those of us who have. I am not happy with the way things have gone. I am getting no emails at all and when I've emailed them I keep getting them back like 3 hours later saying they are undeliverable. Even emailing the host. Talking with live chat is like talking to a brick wall. Nuff said.
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PostPosted:09.10.2011, 08:57 Reply with quoteBack to top

Same here, I e-mailed for a manager's review of my account and it keeps coming back "undeliverable". Sorry but guess I need your help again TDTAT....login:kmarino Zipped I hope this is not a sign of how they're going to operate!
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PostPosted:09.10.2011, 19:36 Reply with quoteBack to top

the best ?? i deposit with neteller method and oh , surprise !! when i wanted to cashout , i cant , they have not this withdrahal method at this time and they dont know ( live chat ) when it ' ll work

so i cant cashout

i dont know what happen with us but if they are not ready to open the casino , they may wait until all work fine Sad

im unhappy

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PostPosted:09.10.2011, 21:27 Reply with quoteBack to top

And what about comp points? I don't even see a section for accumulating comp points. Will my vip status transfer? I was earning comps at a pretty good ratio.
They should've just left well enough alone and remained Rival! Smile

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PostPosted:10.10.2011, 06:54 Reply with quoteBack to top

scion, I sent your account in for crediting. wink
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PostPosted:10.10.2011, 06:54 Reply with quoteBack to top

kitzianne, I sent your problem to the manager. wink
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PostPosted:10.10.2011, 06:55 Reply with quoteBack to top

samsarah1, I asked Justine about the neteller thing. Thumbup
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PostPosted:10.10.2011, 06:55 Reply with quoteBack to top

mostlysunnee, I told them about the email issue and your other comments. Thumbup
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PostPosted:10.10.2011, 07:05 Reply with quoteBack to top

Here is an update:

Obviously Slotocash is having some problems with the change-over.

Live chat now has a way to credit you guys who are missing the $31. Justine is working on the affiliation problem.. so if you go to live chat for the $31 and they say you are not a noluckneeded player, but you were before, post your id here.

Also please continue to post any other problems and we will get them sorted out.

I know change sucks, but I am glad SlotoCash changed to rTG despite all the issues so we all have a fast paying RTG to play at.

Let's give them a little time and see how it goes. I think everything will be good in a week or 2 and they will prove to be the good casino we have known in the past.

Thanks for your patience!
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