Sloto Customer Service???


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Sloto Customer Service???
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PostPosted:24.05.2010, 03:45 Reply with quoteBack to top

I don't know what's going on lately but I emailed Sloto at least 4 times last week with no response.

Yesterday I emailed them 4-5 times with the last email asking "are you receiving any of my emails". I've yet to receive a response.

I'm not to impressed with them right now..... Sad(

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PostPosted:24.05.2010, 04:43 Reply with quoteBack to top

Hi RGALP!!!!
Hope you are WELL, my friend! Icon_pidu

I don't know, but they might have some email problems.
Who knows...

The last time I sent them an email, was on Mother's Day and got a reply
only a few minutes later.

I can say that I have Not received any emails from them since, Forever!
In fact, I don't remember the last time I got an email from them at all.


Try 'live chat', through their website... they always answer that quickly.

Take Care! Very Happy

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PostPosted:24.05.2010, 05:14 Reply with quoteBack to top

Well hello girlfriend!!!! Yes, usually I always get a response very quickly, that's why I am so surprised at this and a bit worried.

A few months ago they changed something and I can no long contact them through chat. When I try, a message comes up with "page not found". It is very annoying that I can't speak directly to them like I use to do.

I hope you are well, along with the kids Smile

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PostPosted:24.05.2010, 06:03 Reply with quoteBack to top

HEY!!!

Confused Nooooo....
Try the 'live chat' through the WEBSITE!

In the casino software, I know there is the 'click' me button in the cashier,
for 'live chat'.... never has worked for me, either.

I can only get through when I click on the "24/7 customer support" link on
their actual website..

Good Luck!

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PostPosted:24.05.2010, 06:24 Reply with quoteBack to top

I can get to live chat only on the log in screen. Good luck...
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PostPosted:24.05.2010, 06:45 Reply with quoteBack to top

My SlotoCash emails have been getting blocked again... the only way I can get to them is from live chat.
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PostPosted:24.05.2010, 07:43 Reply with quoteBack to top

It took 3 days for me to get a response to my email. But I did get a bonus email this morning which is the first since the end of April.
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PostPosted:24.05.2010, 14:09 Reply with quoteBack to top

Thanks so much guys I'm going to the site to try to contact them


I'll let you know Smile

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PostPosted:24.05.2010, 15:31 Reply with quoteBack to top

Thanks peeps, I went to the site contacted chat and problem solved....

I'm so excited that I can once again talk to them directly

That's why I love this place!!!!!! Smile

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PostPosted:24.05.2010, 15:31 Reply with quoteBack to top

« RGALP » wrote:
Thanks peeps, I went to the site contacted chat and problem solved....

I'm so excited that I can once again talk to them directly

That's why I love this place!!!!!! Smile


GREAT! 041

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PostPosted:25.05.2010, 03:26 Reply with quoteBack to top

Glad you got it all worked out! Very Happy

« RGALP » wrote:
Thanks peeps, I went to the site contacted chat and problem solved....

I'm so excited that I can once again talk to them directly

That's why I love this place!!!!!! Smile

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PostPosted:10.06.2010, 02:32 Reply with quoteBack to top

« TDTAT » wrote:
My SlotoCash emails have been getting blocked again... the only way I can get to them is from live chat.


I see no problems regarding their support system even if its just sent through emails. I sent them a concern regarding cash payout and they did answer me so quickly. They are more convenient compared to other sites.

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