Planet23 Casino Closed

**Moderator**

closed

Posted:21.02.2010, 07:57

TDTAT, your link doesn't work :

You may not be able to visit this page because of:

1.an out-of-date bookmark/favourite
2.a search engine that has an out-of-date listing for this site
3.a mistyped address
4.you have no access to this page
5.The requested resource was not found.
6.An error has occurred while processing your request.
Please try one of the following pages:

•Home Page

If difficulties persist, please contact the System Administrator of this site.

**Moderator**

I think the links are working now.

Posted:21.02.2010, 15:02

just see your mail tawnia

i just dowloaded this rival and got all promo

they do not blocked my bonuses there its fine

i try it and say what after

tyvm

**Moderator**

samsarah1,

bonne chance!

Posted:21.02.2010, 19:41

i met waggering requierement but i cant cashout , because i havent deposited yet

i wish to deposit now but with the welcome bonus , and live chat is closed

so i wait

**Moderator**

samsarah1, Let us know what happens!

Posted:21.02.2010, 21:34

Got it, played it, lost it...... LOL

But had fun

**Moderator**

RGALP, I am glad you had fun!

Posted:22.02.2010, 02:09

hi there

then i deposit without bonus because there s nobody tolive chat again

i got a mail i put it here like i got it , i changed nothing ok ?
let me know if i understand all , or if they really want we change our winning on reversal , the xxx , its not me i do it , but themself

here is it

dear lalalalalalala lol

Thank you for choosing Planet 23 . Your cashout request is being processed at the moment by our accounting department.

,
My name is Jenny Nolan and I'm your personal Casino host and direct contact at Planet23. It has come to my attention that you have requested to withdraw money from your account.

First, I would like to say that I am honored to have you as a member of our valuable players and to thank you for playing with us. Second, I am interested to know if you enjoyed your time with us and if you encountered any difficulties that might have led you to discontinue playing.

As a token of our appreciation for playing with us, we would like to offer you a match bonus to the amount of your withdrawal. This means that I will place $XX Free Bonus in your bonus account, if you choose to cancel it and continue playing with us.

I would love to hear from you and make sure any problem you had or may have is resolved without any delay. In any questions and for claiming your bonus, you are more than welcome to contact me directly at ....

Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.

.

Wishing you the best of luck!
Kind regards,
Jenny Nolan,

Planet23 Casino Host

**Moderator**

samsarah1, They are offering to give you a bonus if you cancel your cashout.

Ignore it and wait for your cashout.

**Moderator**

samsarah1, Please let us all know how long the withdrawal takes!

**Moderator**

If anyone plays at Planet23, please post a review here or in the directory!

Posted:23.02.2010, 17:51

I recently played at Planet 23 casino. I made a withdrawal. Then I asked live chat which email addy I need so that I can send in my documents. So they gave the Email address. I sent them to this address. Then after a few days without any Email back from them I talked to live chat again(different person?) and they said that Email addy was wrong. So I am getting worried now because I dont know where my documents ended up! So they gave me another Email addy to send my docs again. The live chat person said sorry about that. Ok, so I send them out again. Then after about week no Email back again. Finally, after about 2 weeks I got an Email from thier Security Department saying they dont know what happened to the docs I sent and told me to resend them again to a 3rd different Email addy. I was so fed up by now with this BS I forget it and cancelled my withdrawal and just lost it all back. I would highly recommend you dont play in this casino. I blacklisted them in my list of casinos. Also, be very cautious when you deposit at any TOP GAME casino. I have a feeling they will get shut down soon.

**Moderator**

jslotter71, Hi! Sorry you had trouble. I wish you had not played back your withdrawal as they are under new management now. What is your casino user name? I will ask them what happened. I noticed none of their email address were working the other day, as all of my emails were returned as undelivered. I let them know about the problem and they seem to be working now.

Planet23 just switched to Rival Software, so maybe that was what caused the email problems. They are a rival casino now so should be paying cashouts or they will get kicked out of rival gaming. If you have any future problem with casinos, please let me know so I can try to help. Don't play back the money or they win.