MyCitadell Wallet

Posted:22.04.2009, 10:37

Has anyone used this service? Don't if you haven't. They have he worst customer service in the business. When you call their phone number,they say that in order to serve you better we will be taking all customer service inquiries by E-mail. Then when you go to send an email,they tell you all emails will be answered in 24-48 hours! how is that better than phone service? They also told me (In an email I sent them 72 hours ago(notice its greater than 48)that my money that I deposited on the 13th!!!!!! from my bank account,would be cleared on the 21st.Well now were the 22nd and still nothing.I can't even get a reason why because I can't get hold of anybody.My advice to anyone is DO NOT USE THIS SERVICE you will get the runaround

**Moderator**

drizztcat, Thanks for the warning! I do not think they take USA,
so I never tried them.

Posted:22.04.2009, 19:14

I used them about 4 years ago, or so.... when they were once available to
the US.

Lots of confusion with transactions, pending or waiting to be cleared, etc...
Made somewhat of a mess in my checking account, at the time.