INETBET

Posted:21.01.2020, 23:31

BEWARE!!!

Received an email about past (fraudulent) transactions. Wrote them back telling them that weren't my charges and not to remove them from my account. I didn't receive any further communication and they STOLE IT!!

Check your emails and accounts...BEWARE!!!

**Moderator**

sammy, Hi! Thanks for the info and sorry for the trouble. Can I have your inetbet account name? Please send me a private message so I can contact the casino.

Who were the emails from, iNetBet or the bank? I don't understand. Who did you tell not to remove the charges? If they charged your card is the deposit money in your inetbet account now? Or were you charged and did not receive a credit? Does anyone else have access to your account or computer? What does your history say in the casino cashier? Make sure your passwords are never autosaved at a casino.

I get scam phishing emails all the time from "banks" that I do not bank with.

That said, last I heard a few days ago, iNetBet has cut off deposits and withdrawals for USA players as they temporarily lost their processors. Maybe a shady processor did this, I have no idea.

If the casino charged you and you did not make the charge then dispute the charge or let me email them and find out what is going on with your account. If they charged you and you did not make the charge or play the money then I will tell them to give you back your money.

Posted:22.01.2020, 11:23

Hi TDTAT

I received an email out of nowhere stating they were deducting three charges from my bank account in a card ending in my actual number. They said it was due to a processor error. I wrote back to the "CSR" asking what these "3 charges" were totaling an amount....they didnt even show what the charges were. They just gave a total amount...nothing else.

They replied to my email indicating they were charges from OCTOBER 2019 and the card ended with a number different from my card number at this point. I checked my receipts from October and these charges weren't in my receipts. I wrote back indicating to them..very clearly...these charges are NOT mine and the card number doesn't match mine. DO NOT take any funds from my bank account. I didnt receive a reply. They removed the funds from my bank account this morning.

I wrote a pretty nasty email to them telling them to close my account and delete any card information on file. I put in all caps to never take another dime from my bank accounts ever again ..in so many words....and that I would be posting this THIEVERY on any forum I could post on.

I guess that finally got their attention. I just received an email from them stating these funds should've been refunded to my bank account in error and they were simply taking the funds back. That it was a processor error. Well I never received these funds in my bank account and they took my money after I informed them these weren't my charges to begin with. They've now gotten in touch with me after they took funds that didn't belong to them.
I knew they stopped accepting Visa with US. I simply stopped playing there because the only customer support was email. No chat...no phone. Customer service was extremely poor...this is a fine example.

I have had another casino refund to me accidentally...so I understand...but this is not the case and these are not my charges.

They did what they wanted without any concern and no response to my email. Now I have to cancel my cards before these thieves steal some more. I will never give them my bank statements. Why would I do that when they cant be trusted. Their concern is too little too late.

I'll PM my user name just incase this is a phishing scam. I do appreciate your assistance. My main objective was to warn people about this . It causes such stress when you have to cancel visa cards, let alone mistrust a casino that USED TO BE decent. My biggest concern is that they'll attempt to take more.

Thank you again!

Posted:22.01.2020, 11:23

Hi TDTAT

I received an email out of nowhere stating they were deducting three charges from my bank account in a card ending in my actual number. They said it was due to a processor error. I wrote back to the "CSR" asking what these "3 charges" were totaling an amount....they didnt even show what the charges were. They just gave a total amount...nothing else.

They replied to my email indicating they were charges from OCTOBER 2019 and the card ended with a number different from my card number at this point. I checked my receipts from October and these charges weren't in my receipts. I wrote back indicating to them..very clearly...these charges are NOT mine and the card number doesn't match mine. DO NOT take any funds from my bank account. I didnt receive a reply. They removed the funds from my bank account this morning.

I wrote a pretty nasty email to them telling them to close my account and delete any card information on file. I put in all caps to never take another dime from my bank accounts ever again ..in so many words....and that I would be posting this THIEVERY on any forum I could post on.

I guess that finally got their attention. I just received an email from them stating these funds should've been refunded to my bank account in error and they were simply taking the funds back. That it was a processor error. Well I never received these funds in my bank account and they took my money after I informed them these weren't my charges to begin with. They've now gotten in touch with me after they took funds that didn't belong to them.
I knew they stopped accepting Visa with US. I simply stopped playing there because the only customer support was email. No chat...no phone. Customer service was extremely poor...this is a fine example.

I have had another casino refund to me accidentally...so I understand...but this is not the case and these are not my charges.

They did what they wanted without any concern and no response to my email. Now I have to cancel my cards before these thieves steal some more. I will never give them my bank statements. Why would I do that when they cant be trusted. Their concern is too little too late.

I'll PM my user name just incase this is a phishing scam. I do appreciate your assistance. My main objective was to warn people about this . It causes such stress when you have to cancel visa cards, let alone mistrust a casino that USED TO BE decent. My biggest concern is that they'll attempt to take more.

Thank you again!

**Moderator**

sammy, Thanks so much for the details. I will get in touch with my contact. Maybe they dropped the processors because of some shenanigans. They do not tell me that sort of details so I do not know. Sorry for the trouble!

I think it's the processor. iNetBet has been around since 1999 so they have no good reason to ruin their reputation by taking $25 or $100 or even $1000 like that.

Posted:22.01.2020, 18:11

Yaiks.. thanks for the info

Posted:22.01.2020, 19:18

Thanks for the info TDTAT. I love no luck needed!!!

Posted:25.01.2020, 01:38

I hope this was figured out. I am sorry this happened and its the main reason i don't give my cc number online.

Posted:23.02.2020, 19:49

Hey Sammy!

I am so sorry this happened to you If anyone can help you TAT is the one!