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Grand Mondial and Canadians


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Grand Mondial and Canadians
Age: 67
Joined: 23 Mar 2008
Posts: 4985
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Location: OTTAWA
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PostPosted:05.03.2009, 09:14 Reply with quoteBack to top

....

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states on their site, and their live support confirmed they offer E-check and Instadebit options to Canadian Players. However, after wasting over and hour trying to sort it out with them, and waiting almost 24 hours for them to get back to me, they state that you can only use the options that come up in their banking software, which do not include either of these options. So for you Canadian players, do not waste your time on Grand Mondial if you can't use the other options. What a waste of time, they need to get their act together!

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TDTAT
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PostPosted:05.03.2009, 09:18 Reply with quoteBack to top

luckyma55, Hi! That might just be a technical problem.. let me email them and find out for sure. Thumbup
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PostPosted:05.03.2009, 10:42 Reply with quoteBack to top

luckyma55, Hello, I received this from Grand Mondial..
hopefully those payment options will be back up soon Thumbup


Hi,
OK, the feedback I have from our Finance Department is that we used to have those options for Canadian players, but they disappeared from the cashier for no apparent reason. We believe the issue lies with Microgaming, and we are trying to reinstate these options as soon as possible. Unfortunately, exact dates canít be committed to at this stage.
Hope this helps..

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PostPosted:06.03.2009, 12:18 Reply with quoteBack to top

Here are the banking options for Canadians at ....

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The full list is as follows (although clearly e-check and Instadebit are a problem at the moment):

Click2Pay

Visa Card Payment

Moneybookers

EcoCard

Direct Bank Transfer

EZIPay

EFT

Check

Instadebit

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