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PostPosted:02.05.2008, 04:15 Reply with quoteBack to top

TDTAT , I contacted chat today, didn´t get anything for the passport promo - know I was eligible for many - this is the answer I got ;

All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 16seconds. An operator will be with you shortly.
You are now chatting with 'Michelle'
Michelle: Welcome to Sloto' Cash Live Support. How may I assist you?
you: Hi Michelle, MTO5A here - I didn´t get any bonus from the passporty promo - or am I missing something ?
you: passport
Michelle: Hello, let me check your account, one moment
you: OK ty
Michelle: May I know which promotion you are referring to ?
you: 10 dollars for every 50 deposited - I think it was named "around the world ? "
Michelle: For which casino is this ?
you: SLOTO
Michelle: One moment please.
you: I know Justine was working on it yesterday
Michelle: Did you receive any e-mail about this promotion ?
you: yes
Michelle: Can you copy/paste that e-mail in chat please ?
you: Sorry Michelle, I´ll have to go talking to TDTAT about this, sounds strange. Ty anyway, and bye
Michelle: I will check with management for you. We will get back to you through e-mail.
you: yes ty
you: bye
Michelle: You are very welcome.
Michelle: Have a nice day.
Michelle: Thank you for using Live Support. Should you have any future questions, please contact us again.

What do they mean ???

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PostPosted:02.05.2008, 06:42 Reply with quoteBack to top

MTO5A, Hi! You will get the bonuses .. there was a problem
with the crediting but they will be done
All bonuses should be credited today Smile

Remember live chat is the same people for all Rivals, so live
chat is not aware of the individual casino promotions wink

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PostPosted:02.05.2008, 07:36 Reply with quoteBack to top

OK, I feel I would like to delete my post, as I feel Michelle had support for all the Rivals, and it was not her fault.

Do you think I should delete it, is it an option for that ?

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TDTAT
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PostPosted:02.05.2008, 07:45 Reply with quoteBack to top

MTO5A, You can edit your post if you want .. but do not
worry about it.

Justine said some of the bonuses went out last night..
Remember you get $10 per day that you deposited $50 and
wagered $50 on slots. (NO MORE THAN $10 a day)

If you did not get your bonus, please post your user name here
and I will get Justine to check manually wink

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Last edited by TDTAT on 02.05.2008, 07:53; edited 1 time in total
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PostPosted:02.05.2008, 07:47 Reply with quoteBack to top

Sloto'Cash players:
Justine said some of the bonuses went out last night..
Remember you get $10 per day that you deposited $50 and
wagered $50 on slots. (NO MORE THAN $10 per day and nothing
for less than $50 deposited and wagered PER DAY)

If you did not get your bonus, please post your user name here
and I will get Justine to check manually or you can
email support with the subject "Justine please help"
and include your account name.

Thanks

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PostPosted:02.05.2008, 08:14 Reply with quoteBack to top

I didn't get anything yet. My user name is anniemac. Would appreciate it if you would check for me.
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PostPosted:02.05.2008, 08:19 Reply with quoteBack to top

« anniemac » wrote:
I didn't get anything yet. My user name is anniemac. Would appreciate it if you would check for me.


Email sent! Justine will check your account manually Smile

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PostPosted:02.05.2008, 08:29 Reply with quoteBack to top

Thanks. After my wins yesterday, I'm not bitching. Will wait very patiently.

Have a great day today!!

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PostPosted:02.05.2008, 08:44 Reply with quoteBack to top

anniemac, I know!! you have been extra sweet about this!!
Thanks

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PostPosted:02.05.2008, 08:48 Reply with quoteBack to top

Aren't I being nice? Am trying to keep the dark side hidden!!!

Actually I keep thinking about what a pain in the A** it was to collate all the info.

Laughing

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PostPosted:02.05.2008, 08:52 Reply with quoteBack to top

« anniemac » wrote:
Aren't I being nice? Am trying to keep the dark side hidden!!!

Actually I keep thinking about what a pain in the A** it was to collate all the info.

Laughing


Laughing Laughing Laughing I do love you anniemac, even with the occasional
walk on the "dark side"

The reporting system for these bonuses is a giant hassle,
so you are right about that!! Very Happy

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PostPosted:02.05.2008, 09:04 Reply with quoteBack to top

Nothing for me yet lchenaul I only get $10 but Ill take it Very Happy
Thanks TDTAT
Last edited by opeth on 02.05.2008, 09:06; edited 1 time in total
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PostPosted:02.05.2008, 09:05 Reply with quoteBack to top

« TDTAT » wrote:
Sloto'Cash players:
Justine said some of the bonuses went out last night..
Remember you get $10 per day that you deposited $50 and
wagered $50 on slots. (NO MORE THAN $10 per day and nothing
for less than $50 deposited and wagered PER DAY)

If you did not get your bonus, please post your user name here
and I will get Justine to check manually or you can
email support with the subject "Justine please help"
and include your account name.

Thanks


Justine said she fixed something in the reporting,
so another round of bonuses will be going out
shortly for those who were missed wink

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PostPosted:02.05.2008, 09:10 Reply with quoteBack to top

I got mine WOW

Congratulations - You have won $130!!
Thank you for flying Sloto'Cash Airlines. You have completed your journey 'Around The World in 20 Days' and your passport has been stamped with $130 bonus.

We hope you fly with us again real soon.

Good Luck!

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PostPosted:02.05.2008, 09:11 Reply with quoteBack to top

WOW TDTAT thats great!! I hope Scary is good to you today!!
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