dendera casino question

Posted:15.12.2009, 21:50

anyone ever cashout from dendera casino before??
i requested 3 cashouts from them yesterday for a total of 400$
and i was just wondering how long thier cashout process takes?
they havent requested any documents yet so i am not sure

thanks

Posted:16.12.2009, 01:15

nathan1234 on your cashouts i know they never
requested any documents also but i sent driver!s license front and back bank statement with out my bals. So i counld verify my address and age also made a Deposit with Quicktender to verify account i made cashout on Free money for $250 but i think with a fee $15 i get $235. made it Dec the 13,2009Sent 5 e-mails sthis is what i got back. Subject: Re: RE: Dendera Deposit Accepted (Issue #2891692)
> From: ....

Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.

> Date: Tue, 15 Dec 2009 16:27:12 -0500
>
>
> Dear Patricia Rowan,
>
> Regarding your documents.
>
> Please send the requested documents as jpg files format.
>
> If you have any further questions, please don't hesitate to contact us again.
>
> Have a nice day.
>
> Sincerely,
> Richard
> Dendera Customer Service

Posted:16.12.2009, 01:19

Then i got email that said here a copy e-mail Re: ATTN: Richard Dendera Customer Service (Issue #2914197)‏
From: Dendera Support ([email protected])
Sent: Tue 12/15/09 7:32 PM
To:

Dear XXXXX, Thank you for contacting us. Please be informed that we have not requested documents, if needed you will be informed. If you have any further questions, please don't hesitate to contact us again. Have a nice day. Sincerely,RichardDendera Customer Service
SO i am Still waiting

Posted:16.12.2009, 04:29

I have deposited there but havent made any withdrawals.
I have other problems with them..they send me at least one great bonus offer every day but I dont get the promotions in my cashier. I have written support 3 times and havent got an answer.
Contacted live support and they forwarded my question to promotions department..but..no answer.
I wont be depositing there again, feels a bit risky.

**Moderator**

nathan1234, Hi! Sounds like their cashouts are running 5 business days.

**Moderator**

msdff, Hi! Sounds like you are on the bonus email list, but maybe Sweden is blocked from bonus...

Maybe send an email with the subject "manager please help".

Posted:16.12.2009, 05:15

Hi Tawnia!
Maybe I will do that.
The main thing is that a casino that have a support that wont answer your questions are´nt very interested in me as a player and therefore the casino wont get my money.
There are other and better ones.

Posted:16.12.2009, 10:49

msdff,
nathan1234, As this my frist withdraw it alway take time but we all will get paid in the end. As all Rival Casino that i no have alway on good paid list casino. I!m just a bad waiting.

Posted:16.12.2009, 11:44

TDTAT and everyone

i hear ya prowan Im not a good waiter either

especially with the holidays coming up

i flushed my account right away and i requested a copy of the faxback form
via email just so they would have everything they need for cashout
and maybe speed up the process
but i was told if they needed documents they would email me
i tried looking for the faxback form on my own
cause i know they are gonna request it eventually
but no luck there

Posted:16.12.2009, 21:06

Hi nathan1234, I just Check my QuickTender Account My winning are their. Maybe your will get your soon. They just paid the winning did not get e-mail that they did. So keep check the Casino history on withdraw.

Posted:18.12.2009, 01:24

i cashed out the first time on monday , send my documents and they were accepted , but i was paid only on friday
they are long

+ i got also many mails with promo , and i ask to live chat where are they lol , because there ' s nothing to cashier , live chat dont know , i emaied but got any answer too, i m not from sueden but france

i think they have problems

Posted:18.12.2009, 12:00

WOW!!! I am up to $5600 on free promo$20 chip...I am wondering if they will pay out on the free chip?? anybody know?

**Moderator**

Posted:18.12.2009, 12:26

ok I am with live chat now..THANKS!

**Moderator**

georgie44, You don't need live chat... the terms for the bonus are listed in the cashier.

Just click the bonus you are playing and the terms are listed.