cashout at Simon says (now paid)

Posted:11.12.2007, 03:39

Hi,

6th of Dec I made two withdraws one for 200 and one for 1000 to my netelleraccount, since then i haven´t heard nothing fron Simon Says.
Yesterday I wrote a mail to the accounting department, but still no answer so I went to their live support, had to wait about 20 minutes to get trough.
He said that there is a problem with neteller trandactions and that I will have to wait a week more!!
This sounds a bit strange..why cant they send me a mail about this or at least answer the mail I sent them.
I am starting to worry a bit.
Someone else that had this problems with Simon Says?

Posted:11.12.2007, 03:48

You can trust them!

I have withdrawn, 3 times - each time was $1,000.

I only had an issue, with one of those withdrawals -
But, it was not their fault.
It was a problem, on my side.
My Quick Tender account was "Security" locked, until I sent identity documents.
But, as soon as that was fixed.... they sent my money, almost immediately.

Posted:11.12.2007, 03:57

Thanks Voodookitty!
I feel a little calmer, but I still find it a bit strange that they dont send me a mail or at least send an answer to the one I sent them.
But I will wait

10 days just to send the money to neteller is too much in my opinion.

Posted:11.12.2007, 04:04

I agree.... that sounds a bit long to wait.

But, I know they will pay you!

(I hate waiting..... it sucks, huh?)

**Moderator**

msdff,

they are a good casino and they will pay.
If they say there is a NETEller problem, there is.

Send me your acct ID and I can email also

Posted:11.12.2007, 08:29

hi TDTAT!

My ID is msdff

They have payed me before without problems but this time I am a little surprised that they wont even answer my mail.

**Moderator**

msdff, there must be an email problem.. they would never
ignore an email on purpose

I will email my rep now and tell them to get it together

Posted:11.12.2007, 08:36

Thanks!

You are the best!

**Moderator**

msdff, they are working on it now!!

Hi Tawnia,

We are currently experiencing some delays with Neteller. This should be resolved shortly, I will send an email to the Accounts Dept. for an update.

I will email this player and let her know what is going on.

Thanks,
Kendra

Posted:11.12.2007, 12:07

From what I can gather from surfing around on the net, there is a problem with Neteller. Didn't really get what the problem is but some casinos are having problems making Neteller withdrawal deposits.

But from my experience, you don't have to worry about any Rivals paying you. I made a withdrawal to QT at 8:00a.m. yesterday and it was in my QT account by 1:00pm CST. Now how great is that!!!

Posted:11.12.2007, 14:42

Hi again!

Kendra Russel has e-mailed me and explained the situation and I am happy for that.
I´ve cashed out at various Rival casinos and there have been no problems before, that´s why I was so surprised now.
Thank you once more!

**Moderator**

msdff, looks like this is neteller's problem..as other
casinos are affected... but I am sure
you will be paid soon

Posted:11.12.2007, 15:24

I'd be freakin out by now - but what I've seen - is all good. Three withdrawls for $100 each right ino my QT acct in 48 hours and one of them was on a free chip - SS is alright in my book!
Hang in there and have fun spending those X-mas dollars!!
Rae

Posted:11.12.2007, 16:40

Neteller's is more then likely working on paying back USA Player Money they when they Stop take USA Account. The ones they has did not gettheir money out like me took me about two years to get my money out of my account i had with them Neteller never tell you it's their problem. Alway the other site do something wrong.

**Moderator**