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PostPosted:03.11.2006, 17:28 Reply with quoteBack to top

I downloaded this casino, I have never played here befor, when I tryed to clam the bonus I was denied so i went to chat and this is what thay said,



Please wait for a site operator to respond.
You are now chatting with 'Antoine'
Antoine: Welcome to Pantasia's Live Support. How can I help you?
you: hi, i just downloaded the casino and tryed to clam the 7 bonus and it was denied can you tell me why
Antoine: Unfortunately, the casinos security system has flagged your account and you are not eligible for promotions. You may still play for Fun or for Real without promotions.
you: why is it flaged?
Antoine: Your name is set on a negative database, sorry.
you: how is that? i play at alot of casinos making many deposits how did your database get my name i never played here befor
Antoine: I am sorry to inform you but the casino reserves the right to deny promotions to anyone, without disclosing the reason why.
you: well i will remove this casino and let all my friends know not to play here
you: i will also post this on all the forms i belong to
Antoine: I'm sorry your feeling that way but the system is showing you're not eligible for bonuses at this time.
you: what ever your system needs work

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TDTAT
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PostPosted:03.11.2006, 17:40 Reply with quoteBack to top

mona2nite, Just give me your acct number.. the software and tracking system is the same as rival..
Send your acct# in a pm to me. Smile This is happening to a few
players, it is just a computer tracking glitch..
post your acct# or send it to me in a message and I will get this worked out Smile

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Last edited by TDTAT on 03.11.2006, 18:28; edited 2 times in total
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PostPosted:03.11.2006, 22:20 Reply with quoteBack to top

mona your account was credited Smile


Email from Pantasia Manager:

The accounts that are denied are all under review. We have changed moneyrays account to be able to receive bonuses.
Please make a post on your forum stating that the denied accounts will be reviewed and an email sent if the account status is changed.
We will be sending moneyray an email now stating the change to the account.

Regards,
James Nolan

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Last edited by TDTAT on 03.11.2006, 23:17; edited 2 times in total
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PostPosted:04.11.2006, 00:43 Reply with quoteBack to top

[b]
just d-load & GOT $7.
TKZ,
PAM

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Also Denied the $7
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PostPosted:04.11.2006, 06:03 Reply with quoteBack to top

Hi there, I was also denied!! Can you get me credited

Username: sick11v1

Thanks

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PostPosted:04.11.2006, 06:05 Reply with quoteBack to top

sherry3626,

Hi there, I was denied the $7 for some reason. Can you get me credited

Username: sick11v1

Thanks

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PostPosted:04.11.2006, 06:38 Reply with quoteBack to top

underdgc,

sherry is just a member... Smile

Email from Pantasia Manager:

The accounts that are denied are all under review. We have changed moneyrays account to be able to receive bonuses.
Please make a post on your forum stating that the denied accounts will be reviewed and an email sent if the account status is changed.
We will be sending moneyray an email now stating the change to the account.

Regards,
James Nolan

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PostPosted:08.11.2006, 15:28 Reply with quoteBack to top

i got the $7

thanks,
season

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PostPosted:12.11.2006, 06:57 Reply with quoteBack to top

I got my cashout in 25 hours from PANTASIA!! Flex
WOOHOOOOO and they gave me $20 FREE (12x play)
while the cashout was pending!

Cool Cool Jump Thumbup Thumbup Shocked Shocked Thanks

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PostPosted:12.11.2006, 16:53 Reply with quoteBack to top

Cant download casino Pantasia, keep getting message saying file is corrupt please redownload . I have downloaded this casino 3 times and get the same message. whats up with this one?
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PostPosted:12.11.2006, 17:10 Reply with quoteBack to top

robin611, Hi!! Smile

Another member had the same trouble.. she went to support and they showed her the problem in 2 seconds.. she was downloading in the wrong file
Try support... I am sure they can help. You can call or they may
have live chat on the home page Smile
Good Luck !!! Flex


« kimmie11766 » wrote:
lol my pc named it D on desktop and they had me rename it to setup.exe and it works fine. lol i feel like a dope lol

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PostPosted:12.11.2006, 23:16 Reply with quoteBack to top

I deposited another $25!! I am up to $100!!
WOOHOOOOOOOO I am playing GRANDMA'S ATTIC Very Happy

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PostPosted:13.11.2006, 12:03 Reply with quoteBack to top

They also have a 5$ ND bonus that you can claim...
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PostPosted:14.11.2006, 06:37 Reply with quoteBack to top

punkin, Smile Thanks!! I did not see the $5, but I got a $20
free chip after I deposited Jump

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PostPosted:16.11.2006, 16:57 Reply with quoteBack to top

Check your emails! I got $5 free plus 200% slots bonus!!
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