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Joined: 17 Oct 2006
Posts: 2374
Likes: 1008
1071813.00 NLN Dollars
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voodoo
me too
but i asked to live chat same day after my bonus loose , and richard added my free bonus manually 
try it
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Age: 62
Joined: 14 Aug 2006
Posts: 214
Likes: 1
Location: PARIS - FRANCE
27455.00 NLN Dollars
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« TDTAT » wrote: voodookitty, That happened to me too. You need
to go to live chat or email and explain that you claimed the curtain bonus
and never got the $5 or $20 free chip.
I think the problem is the same as at Sloto'Cash.. the Rival promo
software is all messed up and not crediting promos like it
was programmed to.
Hi you all
I went today to Live Chat because I played saturday and received nothing, I have been told by LIZ that I will receive an email.
I wait ...
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| (No subject) |
Age: 48
Joined: 19 Nov 2007
Posts: 439
Likes: 175
Location: Midland, TX
553640.00 NLN Dollars
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Live chat also told me to wait for the e-mail. I am waiting for 2 chips, I played friday and sunday with the curtain bonus.
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Joined: 31 Mar 2008
Posts: 76
Likes: 4
3035.00 NLN Dollars
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I'm gonna complain a little about Rival support. They should give the support person the power to correct an error right then such as this example. It's frustrating for the player to have to wait on an email reply. I understand some things have to be ran through the higher ups but issues such as this should be easily taken care of by the support person that you chat with.
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Joined: 11 Mar 2006
Posts: 101558
Likes: 46883
Location: Gambleville
3096871.10 NLN Dollars
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There are problems crediting promos now, so everyone be patient please.
Request your bonus by email or chat and they
will be credited when the technical error is fixed.
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Age: 48
Joined: 19 Nov 2007
Posts: 439
Likes: 175
Location: Midland, TX
553640.00 NLN Dollars
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I sent an e-mail to ....
Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.
, just asking (nicely,) when the bonuses would be credited. I just checked my cashier and found a $5 free chip (said friday freebie.) I was expecting 2 bonuses (as I understand,) because I deposited on friday and sunday with the curtain bonus. Their response to my e-mail ( the $5 and no return e-mail,) just seemed hasty to me on their part. I hope this does not delay my pending withdrawl (4 days and counting.)
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Age: 64
Joined: 11 Aug 2006
Posts: 1372
Likes: 672
6680988.60 NLN Dollars
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Hi all just wnated to let you know that I recieved bonuses from davinic's so check your accounts, I did not recieve an e-mail tho.
gl gl gl
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Age: 48
Joined: 19 Nov 2007
Posts: 439
Likes: 175
Location: Midland, TX
553640.00 NLN Dollars
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Got my 2nd $5 bonus credited. Check your casino accounts.
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Joined: 11 Mar 2006
Posts: 101558
Likes: 46883
Location: Gambleville
3096871.10 NLN Dollars
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I got mine 
A huge thanks to everyone who took part in our Find the Prize'd Puppy Contest this past weekend.
During this Contest we encountered a minor technical glitch which caused some of the free bonuses to not be issued after a curtain is claimed. If you did not receive your free money during this Contest it is now waiting for you in the casino cashier.
Have a great week and keep your eyes peeled for our next contest!
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| (No subject) |
Age: 54
Joined: 05 Mar 2006
Posts: 4435
Likes: 79
Location: California
68362.00 NLN Dollars
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I did not get the email, but I all my bonuses have been credited to my account, now.
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| (No subject) |
Joined: 11 Mar 2006
Posts: 101558
Likes: 46883
Location: Gambleville
3096871.10 NLN Dollars
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I got $5 
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