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 Prestige Casino : Good Casino but rude Chat support

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Percival





Age: 48
Joined: 09 Nov 2005
Posts: 229

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PostPosted:28.07.2006, 17:48    Prestige Casino : Good Casino but rude Chat support Reply with quoteBack to top

Please be aware that Prestige gives its customers a very rude service! They deny the link, which says 10 euro gratuit (no deposit bonus), and they leave you waiting for hours. the name of the person is Gregoire from live support. Truly horrible! Do not play there!

NE JOUEZ PAS A PRESTIGE CASINO! ATTENTION!!


EDIT BY TDTAT: the $10 that was posted on another forum was a bad link.
THIS IS NO EXCUSE for rudeness. I have sent this isssue to upper management and they are working on the problem.. I win alot
at prestige and want them to fix this issue, so we can all play there

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TDTAT






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PostPosted:28.07.2006, 18:02    (No subject) Reply with quoteBack to top

Percival, I will report this now to their UPPER MANAGEMENT

THAT IS NOT ACCEPTABLE!


But i think the $10 WAS A BOGUS OFFER
NEVER APPROVED BY THE CASINO.. Embarassed

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Last edited by TDTAT on 29.07.2006, 09:28; edited 1 time in total

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Percival





Age: 48
Joined: 09 Nov 2005
Posts: 229

20 NLN Dollars
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PostPosted:29.07.2006, 09:18    Prestige sucks Reply with quoteBack to top

It is acceptable, TDTAT, the service was truly rude, the link I received from MaxBonusCasino clearly said 10 Euro free and I was treated with a very ugly disrespect. I am not exaggerating!! Truly not!
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TDTAT






Joined: 11 Mar 2006
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PostPosted:29.07.2006, 09:20    (No subject) Reply with quoteBack to top

Percival, HE POSTED A BAD/DEAD link..
Just remeber the casino is a good casino, but sometimes 18year old kids work there.. My contact is Discussing this now with upper management

SO IT WILL BE FIXED.. i win alot at prestige so i want them to get better

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TDTAT






Joined: 11 Mar 2006
Posts: 57214
Location: Gambleville
1188004 NLN Dollars
Tournament Dollars


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PostPosted:29.07.2006, 09:23    (No subject) Reply with quoteBack to top

See we can post anything.. that does not mean it is a valid promo from the casino...

THAT WAS MAX's FAULT for posting an offer THAT DOES NOT EXIST

The rude service will be FIXED Very Happy

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Percival





Age: 48
Joined: 09 Nov 2005
Posts: 229

20 NLN Dollars
Tournament Dollars


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PostPosted:29.07.2006, 12:19    (No subject) Reply with quoteBack to top

Thank you TDTAT. These youngsters can be terribly rude sometimes. If the problems get fixed, very good... thanks for your interference.
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