Kudos Casino Complaint


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Kudos Casino Complaint
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PostPosted:22.09.2016, 12:33 Reply with quoteBack to top

Decided to try out Kudos Casino based primarily on one of their withdrawal options being Pay2Card.

I played and requested withdrawals, then cancelled the withdrawals and re-played the money back and forth. I finally committed to leaving the money in Withdrawal mode, here is what I was told:

"We're sorry, but your Pay2Card payout request of $XXX.XX USD for Account ID XXXXXX has been declined.
Payout Comments: This option is not available at this time. Please re-request via an alternative. May we suggest UPayCard - you will receive your funds fastest via this option.
We thank you for your continued business and are always available if you should have any questions."

I tried numerous times to sign up through UPayCard, but the software kept shutting me down when I got to the listing my birthdate part. Perhaps it is because I am almost 70 years old that I chose to go with a casino offering Pay2Card because it is the simplest and most direct way to get a withdrawl processed. Wire Transfers and the like eat up a lot of your winnings. The other methods are beginning to become too complex for me.

When I told the casino rep it was dishonest to offer an option and then say it is not available as well as being deceptive, I was told I was "over the top". This is "Bait and Switch" which uses one thing to get you into their doors and changes the option once you are in. If they can't deliver on the method, they should either rescind the method or make a note to the effect that it is not available. I got the impression that Pay2Card had not even been set up yet.

It seems, since there is no official online casino reporting mechanism in place to report this type thing, so I am sharing this information with you as I promised the casino rep to share it with online groups where people find information about gaming. Did not mention any groups by name, but here it is.

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PostPosted:22.09.2016, 13:13 Reply with quoteBack to top

CoraBets, Hi Cora. I am sorry for the trouble. I have not been happy with iNetBet and Kudos casino for some time, as referenced in NoLuckNeeded.com's Kudos Casino Review and Ratings Page. Both iNetbet and Kudos are ranked 2 out of 5 stars and I posted a warning about them in the casino review forum.

I would complain to the casino for you, but they do not answer my emails, so it will not help. If you have time, please copy your review and/or leave a rating on Kudos Casino's Directory page here: http://www.noluckneeded.com/profile-kudoscasino-com.html

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Age: 77
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PostPosted:22.09.2016, 14:06 Reply with quoteBack to top

Thank you Dear TDTAT Smile It's terribly sad when things like this happen. Crying or Very Sad
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PostPosted:22.09.2016, 14:16 Reply with quoteBack to top

CoraBets, I know it stinks. Sure, processors come and go (especially for SOME countries) but most casinos remove the withdrawal option for the cashier when it is not available. Thanks for leaving the directory review. You could go enter our free casino review contest now if you feel like it, maybe you'll win $50. Thumbup

Free Contest - September 2016 Casino Review Contest at NoLuckNeeded

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