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TDTAT

Joined: 11 Mar 2006 Posts: 57197 Location: Gambleville 1186304 NLN Dollars
Tournament Dollars

 | Posted:04.01.2012, 05:31 Crazy Luck Casino | Free $22 chip | New Rival | USA Welcome |   |
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    | +1 Member Likes This Post (250 NLN Dollars Earned) |
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RGALP

Joined: 03 May 2006 Posts: 2131
670964 NLN Dollars
Tournament Dollars

 | Posted:04.01.2012, 23:01 (No subject) |   |
Got it thanks so much!!!!! _________________
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  | +1 Member Likes This Post (250 NLN Dollars Earned) |
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Prowan52

Age: 59 Joined: 28 Sep 2007 Posts: 1235 Location: Bucks County 3025840 NLN Dollars
Tournament Dollars

 | Posted:05.01.2012, 05:11 (No subject) |   |
Got it also thanks. _________________
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  | +1 Member Likes This Post (250 NLN Dollars Earned) |
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RGALP

Joined: 03 May 2006 Posts: 2131
670964 NLN Dollars
Tournament Dollars

 | Posted:05.01.2012, 12:03 (No subject) |   |
I miss the Rivals..... _________________
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  | +2 Members Likes This Post (500 NLN Dollars Earned) |
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TDTAT

Joined: 11 Mar 2006 Posts: 57197 Location: Gambleville 1186304 NLN Dollars
Tournament Dollars

 | Posted:05.01.2012, 16:53 (No subject) |   |
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TDTAT

Joined: 11 Mar 2006 Posts: 57197 Location: Gambleville 1186304 NLN Dollars
Tournament Dollars

 | Posted:06.01.2012, 16:33 (No subject) |   |
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CoraBets
Age: 65 Joined: 21 Nov 2005 Posts: 1352
263990 NLN Dollars
Tournament Dollars

 | Posted:06.01.2012, 18:29 (No subject) |   |
Please wait for a site operator to respond.
You are now chatting with 'Henry'
Henry: hi
Henry: how may i help you please?
cora e mason: I made a withdrawal request for $250
cora e mason: I wanted to make a deposit
cora e mason: So I cancelled the withdrawal so that I could make another deposit.
cora e mason: Canceling the deposit so I could deposit took $125 away from my funds.
cora e mason: I do not like this.
cora e mason: Are you able to put the $125 back in so that I can request the original $250 withdrawal please.
Henry: please give me a moment
cora e mason: I did not want to play with the withdrawal funds, only to make a deposit.
Henry: I am sorry but as the withdrawal request was of $125
cora e mason: NO
Henry: and that you cancelled already
Henry: and you played with that
cora e mason: That is NOT true
cora e mason: What I am going to do is either you are going to straighten that out OR I am going to post this chat at the gamblers blog I gamble at.
Henry: as per the bonus with which you was playing you can withdraw(4Xbonus+deposit)
Henry: and you made a deposit of 25
Henry: so as per that the maximum you can withdraw was $125
cora e mason: NOW are you willing to look back at the mistake your software may have, the bonus said $250.
cora e mason: Maximum
Henry: which you requested and than cancelled
cora e mason: I only cancelled that so I could make a deposit.
cora e mason: Are you going to fix this?
Henry: no still the bonus says MAXIMUM is 4Xbonus+deposit
cora e mason: WOW
Henry: I am sorry but cancelled withdrawal can't be reversed in your account
Henry: as you played with that
cora e mason: It certainly read different when I claimed the bonus.
cora e mason: I did NOT play with it.
cora e mason: I messaged you as soon as I saw the discrepancy.
cora e mason: NOW I am going to POST this at noluckneeded.com and everyone who is a member there can see that you are not an honest casino.
Henry: you can do that but i told you the right thing which is as per the bonus
cora e mason: No it said $250 maximum
Henry: and you have the read the term and condition before claiming that
cora e mason: That is what I saw and that is what I asked to withdraw.
Henry: i want to repeat again the maximum is 4Xbonus+deposit
Henry: that comes $125
cora e mason: I requested $250 and that went thru because that is what the deal said.
Henry: you requested for $250 but as per the bonus you can withdraw $125 only so rest $125 removed from the account
Last edited by CoraBets on 06.01.2012, 18:29; edited 1 time in total |
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TDTAT

Joined: 11 Mar 2006 Posts: 57197 Location: Gambleville 1186304 NLN Dollars
Tournament Dollars

 | Posted:06.01.2012, 19:08 (No subject) |   |
CoraBets, You needed to do a screen shot of the bous terms in the cashier.
All I know is that the excess of the cashout with a max cashout bonus would have been deducted automatically, so no one at the casino changed it, the system did. If there was a mistake I would need a screen shot of the bonus terms. So which bonus was it? Maybe if you tell me I can download the casino and look up the bonus terms. Rest assured a casino does not care if you cashout $125 or $250 unless it is in the bonus terms... and the live chat guy maybe could not see that at one point you had $250, but the system took $125.
Are you saying the first cashout you made... that you cashed out the max and then reversed it then the $125 was deducted before you played?
If I play with a bonus with a max cashout I can request any amount, even above the limit, but when they process it (after a day or 2), the excess will be deducted, which is what the system did maybe... I can not tell from your chat history.
Anytime you play with any bonus that has a max cashout and you reverse the cashout, the max cashout rule still applies I think... in any case I have no way to know what bonus you claimed, how much you deposited or what the bonus terms are from your chat history. _________________
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CoraBets
Age: 65 Joined: 21 Nov 2005 Posts: 1352
263990 NLN Dollars
Tournament Dollars

 | Posted:06.01.2012, 21:08 (No subject) |   |
TDTAT, the promotion said deposit and get 100% bonus and then it said maximum cashout was $250. So when I was over $250, I cashed out for the $250 and lost the overage. Then I wanted to deposit more so I had to cancel the withdrawal request in order to do a new deposit. I did so. In the process, I ended up with $125 plus the $25 I had deposited today. That's when the conversation began. The only stipulation was that you could not use the withdrawal to fund another claimed promotion. I played all the money out and if I haven't already removed Crazy Luck from my computer, I will be doing so immediately. |
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TDTAT

Joined: 11 Mar 2006 Posts: 57197 Location: Gambleville 1186304 NLN Dollars
Tournament Dollars

 | Posted:07.01.2012, 05:18 (No subject) |   |
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laurence2006

Joined: 02 Aug 2006 Posts: 628 Location: Tout là-haut dans les Alpes 412861 NLN Dollars
Tournament Dollars

 | Posted:07.01.2012, 09:10 (No subject) |   |
Hello,
I have the same with 21Grandcasino.
I don't play with the casino. _________________
Jouer doit rester un plaisir |
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al48

Age: 48 Joined: 05 Dec 2011 Posts: 11
1950 NLN Dollars
Tournament Dollars

 | Posted:07.01.2012, 12:58 (No subject) |   |
Here is a screen shot of there bonus |
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TDTAT

Joined: 11 Mar 2006 Posts: 57197 Location: Gambleville 1186304 NLN Dollars
Tournament Dollars

 | Posted:07.01.2012, 13:26 (No subject) |   |
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CoraBets
Age: 65 Joined: 21 Nov 2005 Posts: 1352
263990 NLN Dollars
Tournament Dollars

 | Posted:07.01.2012, 16:37 username: |   |
« TDTAT » wrote:
CoraBets, I really wish you would have just posted your user name and let me email the casino and find out what was going on and left the money there... I don't understand. Never cancel a withdrawal with a max cashout bonus because you can't win more.
cmason is my username, TDTAT |
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TDTAT

Joined: 11 Mar 2006 Posts: 57197 Location: Gambleville 1186304 NLN Dollars
Tournament Dollars

 | Posted:07.01.2012, 16:49 (No subject) |   |
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